Privacy Policy

GetNeonLit ("GetNeonLit", "we", "us") is a modern, AI-first full-stack marketing agency. This policy explains what information we collect, how we use it, and the limited circumstances in which it is shared. By using our website, newsletter or services, you agree to this policy.

1. Information We Collect

We collect information you provide directly — name, email address, company details, billing information and anything you send us in briefs, messages or assets. We also collect basic technical data automatically, such as IP address, browser type, device information, referring pages and usage analytics.

2. How We Use Information

We use information to deliver and improve our services, run and optimise campaigns, communicate with you, send our newsletter, issue invoices, prevent fraud and comply with legal obligations. We do not sell your personal information.

3. AI Tools & Automated Processing

Our work involves AI systems and third-party AI providers. Content, briefs and data you supply may be processed by these tools to generate creative, copy, analysis or recommendations. You are responsible for ensuring you have the rights to any material you share with us and for reviewing AI-assisted output before it is published or relied upon. Do not send us sensitive personal data, health data, payment card numbers or confidential third-party data unless expressly agreed in writing.

4. Third-Party Services

We rely on processors and platforms including hosting providers, analytics, email and CRM tools, advertising networks, payment processors and AI vendors. Their handling of data is governed by their own policies, and we are not responsible for their acts, omissions, outages or security incidents.

5. Cookies

We and our partners may use cookies and similar technologies for analytics, attribution and performance. You can disable cookies in your browser, though some parts of the site may not function as intended.

6. Data Retention & Security

We retain information for as long as needed to provide services and meet legal or accounting requirements. We apply reasonable safeguards, but no method of transmission or storage is fully secure, and we cannot guarantee absolute security.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may unsubscribe from our newsletter at any time using the link in each email. Send requests to support@getneonlit.com.

8. Children

Our website and services are not directed to individuals under 18, and we do not knowingly collect their personal information.

9. Changes

We may update this policy at any time. Continued use of our website or services after an update constitutes acceptance of the revised policy.

10. Contact

Questions about privacy? Email support@getneonlit.com.